SMS Terms

Last updated November 13, 2026

• Program: SmartWash Exterior Cleaning texts from (865) 284-9947 about your calls and texts with us, quotes and prices, appointment times, booking confirmations, and office follow-up. Our virtual assistant and our office both answer texts.
• How you join: tick the optional texting box on our text quote form, or text us at (865) 284-9947. If a call to (865) 383-3622 ends before we can help, we may send one text, at most once every 30 days, between 8 AM and 9 PM Eastern.
• Frequency: varies with the conversation. At most one unprompted text after a missed call every 30 days.
• Cost: Msg & data rates may apply.
• Stop: reply STOP anytime. You get one confirmation and no more texts. Reply START to rejoin.
• Help: reply HELP, call (865) 383-3622, or email office@smart-wash.com.
• No marketing: we do not send marketing or promotional texts under this program.
• Carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. We do not share your mobile number or texting consent with third parties for their marketing.